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Why You Shouldn’t Visit the ER for Eye Emergencies During COVID-19

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On April 22, the American Optometric Association (AOA) urged patients with emergency eye care needs to get in touch with their local optometrist prior to seeking treatment in hospital emergency rooms. Doing so not only eases the burden on emergency departments but also helps prevent the spread of COVID-19. 

What Is Considered an Eye Emergency?

Most eye-related conditions can be treated in an outpatient optometry office or clinic. Emergency eye care includes, but is not limited to, urgent clinical advice or intervention for eye injuries and conditions that entail a foreign object in the eye, chemical burns, a sudden change in vision, flashes and floaters (which might suggest a retinal detachment), contact lens discomfort, red eyes and any other problems or symptoms that may impact or interfere with daily activities. 

Prioritizing Your Eye Care Needs During COVID-19

During the coronavirus outbreak, we have been going above and beyond to ensure that people are receiving the emergency eye care they need. 

 

Patients should first contact TSO Cypress for guidance and potential treatment prior to heading to an overwhelmed hospital emergency room. Dr. Ly Nguyen can assess the level of care the patient needs—whether it's telehealth or urgent care that requires a visit to the eye clinic or, in severe cases, even the emergency room. 

 

This will ensure that patients get prompt treatment while allowing hospitals to conserve their resources for the current pandemic. In fact, research has shown that treating eye emergencies at eye doctors' offices can potentially divert 1.4 million patients away from emergency rooms per year.

 

While we have closed our store for routine appointments, TSO Cypress at Cypress continues to provide emergency care for those who need it. We'd like to reassure our patients that we are here to help with anyone’s emergency eye care requirements – for both for new and existing patients.

 

 

References:

 

https://www.visionmonday.com/eyecare/coronavirus-briefing/crisis-response-tactics/article/aoa-cautions-patients-against-avoidable-er-visits-for-primary-eyecare-services-during-covid19-pandemic/


We are open and seeing patients!

Our office hours will return to normal,
but our operations will be very different from in the past.

For the safety of our patients and our employees, we are:

For the safety of our patients and our employees, we ask you to:

  • Reschedule if you are feeling ill. We will not be able to see you if you have had fever, upper respiratory issues, cough, shortness of breath, sore throat, runny nose, or loss of sense of taste or smell within the last 2 weeks. We will also not be able to see you if you have been in close contact with anyone who has had the previous symptoms or has been known to have COVID-19 in the last 2 weeks. We also ask you to reschedule if you have traveled via airplane, bus or train in the past 2 weeks.
  • Call us from your car upon arrival to our office.
    If you are picking up eyewear, we will bring it to you curbside.
    If you are coming for an appointment or eyewear purchase or repair, we will come to your car to screen your temperature and escort you inside the office.
  • Come alone to your visit. One guardian and/or caretaker is allowed with you inside the office as needed.
  • Bring your own mask and wear it the entire time you are in the office
  • Wash your hands immediately upon entering our office
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    Welcome to Texas State Optical Cypress

    Make an Appointment with:

    Welcome to Texas State Optical Cypress

    Make an Appointment with:

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    26321 Northwest Fwy, #500
    Cypress, TX 77429